If you are not satisfied with your result, then you can apply for an Enquiry on Results (Re-mark).

Enquiry on Results (Re-mark) Fee: NZ$195

• Your test material will be re-assessed externally by a senior examiner.
• Once we receive the outcome of your re-mark, we will email you. You should receive the outcome of your re-mark within 2 to 21 days. An official letter from IDP:IELTS Australia will be issued to you.
• If there is a change in your result, you will be issued a new test report form. You must return the original test report form to us before we can issue you with your updated test report form.
• If there is a change in your result, you will also be refunded the remark application fee.

Please note that the deadline for submitting your application is 6 weeks following your test date.

To find out when the deadline to cancel or transfer your test is, please check here.

Please complete our online forms from this link to request a remark of your test.

If you have any further questions regarding this, please contact us or email us at ielts@auckland.ac.nz.

Our office hours are from 10am to 4pm.