IELTS test fees, cancellations and transfers

IELTS test fees

Can I cancel or postpone my test booking?

Can I cancel or postpone my test booking?

  • You can apply to either cancel your test or transfer your test to another date, as long as you do this no later than 2 weeks before your test.
  • If your test is between 1-2 weeks away, we can still process your request but there will be an administrative fee of 90 NZD.
  • If it is past the cancellation/transfer deadline, we may still be able to cancel/transfer your test, provided that there is a very serious reason for you to be unable to sit your test (e.g. illness). If this is the case, you will need to also provide us with evidence of this (e.g. a medical certificate).

Administrative fee: NZ$90

If you are applying for a refund, there may be an administrative fee deducted from the test fees, so you will receive NZ$305 (if you booked your test from 1st July 2021 to 30 June 2023) or NZ$320.

Please complete our online forms to request a cancellation of your test or a test date transfer from here.

If you have any further questions regarding this, please contact us or email
Our office hours are from 9am to 4:30pm.

IELTS Test Fee: NZ$410


  • Payable online (by Credit Card) or in person at ELA reception (by Credit Card or EFTPOS).
  • Registration will close 3 days before the test date (unless sold out earlier).
  • Please ensure you know which test version (Academic or General Training) you need to book.