IELTS test fees, cancellations and transfers

Cancellations/transfers
IELTS test fees

Can I cancel or postpone my test booking?

Can I cancel or postpone my test booking?

  • The cancellation/transfer policy is different for paper-based and computer delivered tests.
  • Paper-based IELTS: You can apply to request to either cancel your test, or transfer your test to a later date, as long as you do this no less than 5 weeks before your test date. To find out when the deadline to cancel or transfer your test is, please check here.
  • Computer-delivered IELTS: You can apply to request to either cancel your test, or transfer your test to a later date, as long as you do this no less than 7 days before your test date.
  • If it is past the cancellation/transfer deadline, we may still be able to cancel/transfer your test, provided that there is a very serious reason for you to be unable to sit your test (e.g. illness). If this is the case, you will need to also provide us with evidence of this (e.g. a medical certificate).

Administrative fee: NZ$90

If you are applying for a refund, this will be deducted from the test fees, so you will receive NZ$295.

Below are the forms that you will need to complete to request a cancellation of your test or a test date transfer:

Cancellation (Refund Request) Forms:

  1. IELTS Cancellation/Transfer Form
  2. ELA Refund Request Form

Test Date Transfer Forms:

  1. IELTS Cancellation/Transfer Form
  2. IELTS Payment Sheet
  3. IELTS Payment Coverheet

Please email the completed forms to: ielts@auckland.ac.nz

If you have any further questions regarding this, please contact us.
Our office hours are 8.30am to 5.00pm.

IELTS Test Fee: NZ$385

 

  • Payable online (by Credit Card) or in person at ELA reception (by Credit Card or EFTPOS).
  • Registration will close 3 days before the test date (unless sold out earlier).
  • Please ensure you know which test version (Academic or General Training) you need to book.